Equipping new managers with core leadership skills
The challenge
Following instability in the wider Business Banking team, Triodos were looking to invest in their leaders, unite as a team and improve communication and challenge to boost NPS results.
Following instability in the wider Business Banking team, Triodos were looking to invest in their leaders, unite as a team and improve communication and challenge to boost NPS results.
The solution
Two full day leadership programme, built with Triodos. Workshops included tools, strategies and discussions to:
- Build the Triodos Way and align on key behaviours
- Adapt communication to work better with others
- Enhance leaders decision-making process
- Develop a clear, consistent communication plan
- Share valuable constructive feedback
Two full day leadership programme, built with Triodos. Workshops included tools, strategies and discussions to:
- Build the Triodos Way and align on key behaviours
- Adapt communication to work better with others
- Enhance leaders decision-making process
- Develop a clear, consistent communication plan
- Share valuable constructive feedback
The impact
Leaders have introduced individual actions set during the training to achieve personal goals and are actively demonstrating the Triodos behaviours agreed as a united team.